Terms and Conditions

Acceptance of Terms

By accessing or using the services provided by Unboxfame India Pvt. Ltd. (the "Company"), you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. This essentially means that by using our services, you're entering into a legal agreement with us and consenting to the rules outlined here.

Services Offered

Brand naming, logo creation, graphic design services, trademark registration, copyright services, legal registration services (MSME, GST, ROC registration, etc.), product packaging, website design & development, digital marketing, lead generation, and all the other services that are mentioned on the website (www.unboxfame.com)

Unboxfame offers services to clients seeking professional solutions. Our services include:

• Consultation: We'll discuss your business goals, target audience, and brand personality to understand your needs.
• Research: Our team will conduct thorough research on your industry and competitors.
• Brainstorming: We'll use creative thinking techniques to generate a variety of unique and memorable options.
• Delivering Naming Recommendations: We'll present you with a short list of well-researched and strategically crafted suggestions for all services.

Client Payment Obligations

Payment Schedule: The payment schedule will be clearly outlined in the written agreement you receive. This may involve an initial deposit upfront and a final payment upon partial service.

Payment Option: If you choose the partial payment option, the remaining balance will be paid upon the partial service.

After providing the services, the pending amount of the package subscribed to shall be paid within 7 working days, any delay in paying the pending amount shall be liable for interest of 10% per day and legal action.

Payment Gateways: Payments are exclusively accepted through our merchant source, Unboxfame India Pvt Ltd, i.e. through Razorpay, Stripe, BharatPe, and bank transfer after discussing and availing of our services. Once payment is made, a proper invoice is generated, and a unique customer ID is assigned to you.

Client Responsibilities

Accurate Information: You agree to provide us with accurate and complete information about your business and preferences. This helps us understand your needs and develop the most suitable options.

Reviewing Recommendations: : You're responsible for reviewing the recommendations we provide within the specified timeframe. Timely feedback allows for efficient project progress. Delays in feedback can impact the project timeline.

Payment: It's important to understand the payment schedule outlined in the written agreement you'll receive before the project begins. This agreement will specify that any initial deposits or final payments due will be paid upon partial service.

Non-Refund Policy

Non-Refundable Services: The services mentioned in (Services Offered) are as follows:
Brand naming, logo creation, graphic design services, trademark registration, copyright services, legal registration services (MSME, GST, ROC registration etc.), product packaging, website design & development, digital marketing, lead generation, and all the other services mentioned on the website (www.unboxfame.com)

Client Approval Process

We're committed to your satisfaction throughout the project. Here's how we ensure it:

Project Scoping: Before we start, we'll have a detailed discussion with you to define the project scope. This includes deliverables, timelines, the policy, and any other relevant aspects. This discussion will be documented in a written agreement via email for your reference.

Intellectual Property

• Unboxfame retains the intellectual property rights to any services or recommendations we provide as part of our services. This means we own the legal rights to those services.
• You are granted a non-exclusive, non-transferable license to use the chosen suggestion for your business purposes. Essentially, you get the right to use the selected for your business, but we retain ownership of the other recommendations we generate.

Trademark & ROC

We are not responsible for any legal issues arising from third-party involvement.

Trademark & ROC Services

Unboxfame India Pvt. Ltd. will provide the following services:

• Develop and present you with a selection of potential brand names for your business.
• Conduct a comprehensive trademark search through a reputable database to identify potential conflicts with existing trademarks.
• Conduct a separate ROC (Registrar of Companies) search to identify potential conflicts with existing business names registered in India. (Note: This is an additional service and may incur separate fees.)
• Prepare and file a trademark application (subject to additional fees and agreement) on your behalf.

Trademark Search Disclaimer

While we strive to provide thorough trademark and ROC searches, they are not guarantees of availability. The Trademark Office or the ROC may still raise objections based on factors not identified in our searches. You acknowledge that the final decision on registrability rests with the respective office.

Trademark Objection And Opposition

• Our Role: We will inform you promptly of any objections raised by the Trademark Office and provide initial guidance on potential responses. However, we are not obligated to represent you in legal proceedings related to trademark objections or third-party oppositions.
• Client Responsibility: You are responsible for making all decisions regarding how to address objections or oppositions. This includes engaging legal counsel, if necessary, and covering any associated fees.
• Our Support: We may offer additional services to assist you in responding to objections or oppositions, such as drafting responses or providing referrals to trademark attorneys. These services will be subject to a separate agreement and fees.

Limitation Of Liability

WE ARE NOT LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO:

• The Trademark Office or ROC raising objections to your chosen brand name.
• A third party filing an opposition against your trademark application.
• Costs associated with legal representation required to address objections or oppositions.
• Delays or inability to register your chosen brand name.
• Unboxfame strives to provide accurate and high-quality recommendations. However, we cannot guarantee the success or suitability of any of them for your specific business needs. The chosen name's ultimate performance depends on various factors beyond our control, such as marketing efforts and market reception.
• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. This clarifies that while we put our best effort into the process, the ultimate success lies with various factors like your marketing strategy and market response. We cannot be held responsible for any negative outcomes associated with the selection.

Client Acknowledgement

By accepting our services and filing a trademark application through us, you acknowledge and agree to the following:

• The limitations of our trademark and ROC searches and potential for objections by the Trademark Office or ROC.
• Your sole responsibility for making decisions and incurring costs associated with addressing objections or oppositions.
• Our optional support services for objections/oppositions and their associated fees.
• By accepting our services and using any proposed brand name, you acknowledge and agree to these Terms and Conditions.

Payment

Our fees for brand name development, trademark search, ROC search (if applicable), and trademark application filing are separate. Full payment is required before we commence each service.

Confidentiality

Unboxfame respects the confidentiality of your business information and preferences. We understand the sensitive nature of this information and will not share it with third parties without your explicit consent, except as required by law.

Indemnification:

This term protects Unboxfame. You agree to hold us harmless from any claims, damages, or legal fees arising from your use of our services or any violation of these terms and conditions.

Modifications to Terms

Unboxfame reserves the right to update or modify these terms and conditions at any time. We will post any updated terms on our website. It's your responsibility to review these terms periodically to stay informed of any changes.

Governing Law

These terms and conditions are governed by and construed by the laws of Delhi. This specifies the legal framework applicable to any disputes arising from these terms. Any disagreements will be settled in the courts of Delhi.

Contact Us

If you have any questions, concerns, or requests regarding these terms and conditions, please contact us at: [email protected]. We're here to help!